Klindata (“we,” “our,” or “the Platform”) is committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you use Klindata.com and all related services.
By accessing or using the platform, you agree to the practices described below.
1. Information We Collect
We collect data to ensure secure transactions, improve platform performance, and provide personalized experiences.
A. Information You Provide Directly:
- Name, email address, phone number
- Billing or payment information (processed securely via third-party gateways)
- Seller or Buyer profile data (photo, bio, description, skills, portfolio)
- Uploaded content (service listings, messages, files, or documents)
B. Information Collected Automatically:
- Device and browser information
- IP address and location (approximate)
- Activity logs (page views, clicks, searches, transactions)
- Cookies and tracking pixels (for session management and analytics)
C. Optional or Verification Data:
- National ID or business registration (for Seller verification)
- Social media profiles (if linked voluntarily)
2. How We Use Your Information
Klindata uses collected data for the following purposes:
- To process and manage transactions between Buyers and Sellers.
- To enable secure payments through escrow and third-party gateways.
- To personalize your user experience and improve our search algorithm.
- To communicate updates, order notifications, and customer support.
- To prevent fraud, unauthorized access, or misuse of the platform.
- To comply with Indonesian data protection regulations (UU PDP).
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking
Klindata uses cookies to enhance functionality and security.
These small files help remember your login status, preferences, and analytics data.
You may disable cookies through your browser, but some features may not function properly if cookies are turned off.
4. Data Storage and Security
Your data is stored securely on servers located within Indonesia or other approved jurisdictions.
We implement multiple layers of protection:
- SSL encryption for all sensitive transactions
- Two-factor authentication for Seller accounts
- Regular data backups and security monitoring
Only authorized personnel can access your data under strict confidentiality agreements.
5. Data Retention
We retain your personal information only as long as necessary for:
- Legal compliance
- Transaction history
- Dispute or audit purposes
- Account continuity
You may request deletion of your account or data at any time by contacting support@klindata.com.
However, some data (like transaction logs) may be retained to comply with financial or regulatory requirements.
6. Sharing of Data
We share limited information with trusted partners only when necessary to deliver our services, such as:
- Payment gateways (for transaction processing in Rupiah / Rp)
- Verification vendors (for ID or account validation)
- Analytics providers (for performance insights and security)
All partners are bound by data protection agreements aligned with Indonesian privacy laws.
7. Your Rights Under Indonesian Law
Under UU PDP (Law No. 27 of 2022), you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Request data portability or transfer
- File a complaint to the Indonesian Data Protection Authority if you believe your rights are violated
Klindata fully supports and complies with these rights.
8. Children’s Privacy
Klindata is designed for individuals aged 18 years and above.
We do not knowingly collect or store personal information from minors.
If you believe a minor has registered an account, please contact us for immediate removal.
9. Third-Party Links
Klindata may include links to other websites or payment systems.
We are not responsible for the privacy practices or content of third-party sites.
Always review the privacy policies of those external platforms before sharing any data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations.
All updates will be posted on this page with the revised “Last Updated” date.
Continued use of Klindata means you accept the updated version.
11. Contact Us
If you have any questions, complaints, or requests regarding your personal data, please contact our Data Protection Officer (DPO):
Email: support@klindata.com
Address: Klindata HQ, Jakarta, Indonesia
Business Hours: Monday – Friday, 09:00–18:00 (GMT+7)
Quick Summary
| Purpose | We Collect | We Never |
|---|---|---|
| Secure transactions | Payment, profile, and usage data | Sell your data to third parties |
| Improve platform | Analytics & cookies | Store plain-text passwords |
| Legal compliance | Verified ID & transaction logs | Share without consent |
